Business services are a subset of economic services that are often employed to enhance the value of products or services. They are an important part of the European economy, making up over 11% of GDP. The EU Internal Market legislation and policy actions aim at stimulating competitiveness in the sector.
Business-to-business service providers help businesses improve their operations and reduce costs by providing them with resources, expertise or labor. These companies typically charge a flat or hourly rate and work with their clients to achieve specific goals that they cannot meet independently.
Some business-to-business service providers also offer a variety of other services to their clients, including IT support and software development. Tech support professionals work to troubleshoot computer and network issues, allowing companies to remain productive.
Software development companies develop new applications or improve existing ones, and many also provide anti-virus protection to computers and mobile devices. These companies also provide training and consultations to ensure their clients’ businesses have a secure environment for their employees and customers.
Those who work in these areas are generally highly trained and have extensive experience with specific software programs, so they can recommend which types of tools will be most effective for their customers. They can also advise on how to improve the usability and effectiveness of the software they create.
In addition, these workers can help to build customer trust by establishing a long-term relationship with their clients and providing them with a high level of service. This helps to increase customer loyalty, thereby increasing the value of their product or service.
Other business-to-business service providers include facilities management, travel arrangement and cleaning companies. These firms typically serve a wide range of companies and are characterized by their low barriers to entry, as most require little capital investment to get started.
Another type of business-to-business service provider is real estate agents, who help to find workspaces for companies and arrange rental agreements. This service can be beneficial to larger companies that have outgrown their current facilities and need to move into a new space.
A company that has a significant number of international clients may want to hire a translator or interpreter to assist them with communication and provide them with an English-speaking point of contact. This helps them to communicate effectively and to overcome language obstacles.
If a company has an office that is located in an area where the climate is prone to pest infestations, it might employ a pest exterminator to remove harmful bugs from the building. These services help companies to avoid costly code violations and protect the health of their employees.
Others, such as maintenance service professionals, assist in the repair of appliances and other equipment that might malfunction during a project. These workers are skilled in the use of tools and materials that can safely and efficiently tackle construction projects.
Personal services are a broad category that includes anything that improves the employee’s well-being or productivity. For example, companies often hire child care providers to host in-office day cares, which allow their employees to take breaks during the workday and save them time and money.